Recently the diagnostics tool for Windows Virtual Desktop was introduced. These diagnostic tools provide easier access to the diagnostic information of a WVD tenant. In particular it allows you to:

  • Look up diagnostic activities (management, connection, or feed)
  • Gather session host information for connection activities
  • Review virtual machine (VM) performance details
  • See which users are signed in to the session host, send messages and sign off users

Without the diagnostics tool if you wanted to dive into diagnostic settings, PowerShell was needed. The example below shows how to query the diagnostic service using Get-RdsDiagnosticActivities

Allthough there are many advantages to using PowerShell for such troubleshooting activities, also having a UI available for example for your helpdesk can be really benefitial. After installing diagnostics tool for Windows Virtual Desktop we can get that same information, but now in an easy accessible web UI.

From this UI we can also interact with the user sessions by sending messages and initiating a user log off.

The perfmon counters configured as part of the Diagnostic tool deployment will also start to show in the UI as shown below.

This includes the relatively new counter that measures User Input Delay


For a step-by-step guide on how to add the Diagnostic tool to you existing Windows Virtual Desktop tenant visit Deploy the diagnostics tool

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