I reviewed Microsoft Surface Headphones 2 in late 2020. Recently I got the change to try the Microsoft Teams Certified version of Surface Headphones 2+. These headphones are tagged “for business” and it also marks the opening era of Teams Certified headsets for Surface family.

No, they don’t look much different from the outside. Controls – those really easy ones – are still there and work like a charm as before.

I am still a big fan for dials for volume and noise-cancellation. The UI just works really nicely.

What is different between Surface Headphones 2 and 2+?

Of course the big thing: dongle and being a Teams Certified headset. Dongle brings stability to Bluetooth (dedicated “line”) and it also allows the headset to have more richer controls that sync between Teams and the headset. Dongle has also lights for open mic/mute but since my desktop computer is behind the desk I don’t see them in action. When using this headset with Surface Pro 7 the dongle light starts to make much more sense.

There is also now the Teams-button to make it easy to open Teams and to answer/end Teams calls.

Battery lasts through a long working day (11-13 hours), although initially it states it has 16 hours of use time left. So nothing much has changed there.

Conclusion

Surface Headphones 2+ have become my favorite headset for now – even when it competes with other top quality sets. It is solid and Teams-button & dongle make it really usable in my modern work needs. It is not much different otherwise from the Headphones 2 -version. It could be thought like adding the final missing that that was absent from the earlier version. I have used this headset in various calls and presentations and the result & experience has been very good.

While the battery duration might be short when traveling continues again overall everything else just rocks: usability, no issues / compatibility with Teams and even audio is good enough (not perfect since it doesn’t have a boom mic) it is a very versatile headset that wins in many use cases. Noise cancellation (ANC) and microphone that also cancels ambient noise get the job done really nicely.

For all users this is a great news: there are more to choose from. Each vendor has different pros and cons obviously so everyone has to think their unique needs and what weights more compared to other areas. Including pricing.

I got this headset from Microsoft for testing it.

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MVP for Office Apps & Services (Teams & Collaboration focus), Principal Consultant in Office 365 and Modern Work. Extremely passionate about Microsoft Teams's power to change how people work together. Helping and coaching customers to find benefits, solutions and value when adopting new tools, methods, ways or working and practices into daily work-life equation. I am always eager to challenge current situation and dig out new possibilities and ways to think and work. You could describe me as a jack of all trades but my main focus area and deep personal driver is Microsoft Teams since it has changed the way I work and did a giant step forward to make it possible to work from anywhere - the location does not matter even us much as it mattered before. Microsoft Teams opened the path for many organizations to rethink their practices, worklife, culture and start the change. That's why I am very passionate about Teams.

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